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Privacy Policy

Kyoto Chanokura K.K. (“we”, “our”) handles the personal information of visitors to this website in accordance with the Act on the Protection of Personal Information and other applicable laws, and with this policy.

1. Business operator

Name: Kyoto Chanokura K.K.
Address: 69 Kamitoba Minami-Iwanomoto-cho, Minami-ku, Kyoto 601-8139, Japan
Personal information inquiries: Personal Information Inquiry Desk, Kyoto Chanokura K.K.

2. Information we collect

Through the contact form and other features of this site, we collect information such as company name, department and title, name, email address, phone number, and the content of your inquiry. We may also collect information about site usage (cookies, access logs, etc.).

3. Purposes of use

We use the information we collect to respond to inquiries and sample requests, to communicate and conduct business discussions, to contact applicants regarding recruitment, to improve this site and analyse its usage, and to comply with the law. If we intend to use personal information for any other purpose, we will obtain your consent in advance.

4. Provision to third parties

We do not provide personal information to third parties without your consent, except where required by law.

5. Outsourcing and external services

We may entrust the handling of personal information to external providers to the extent necessary to achieve the purposes of use (site hosting, form submission systems, etc.), and we supervise such providers appropriately. Where we use services of providers located outside Japan, we handle information appropriately in accordance with applicable law.

6. Cookies and analytics

This site may use cookies and analytics tools to improve convenience and understand usage. The information collected does not identify specific individuals. You can disable cookies in your browser settings.

7. Security measures

We take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to otherwise manage it securely.

8. Disclosure requests

If you wish to request disclosure, correction, addition, deletion, or suspension of use of personal data we hold, please contact us using the details below. After verifying your identity, we will respond promptly in accordance with the law.

9. Contact

Kyoto Chanokura K.K.
69 Kamitoba Minami-Iwanomoto-cho, Minami-ku, Kyoto 601-8139, Japan
Phone: +81-75-661-1691 (Business hours: weekdays 9:00–17:00 JST)
Or use the contact form on this site.

10. Changes to this policy

We may revise this policy in response to changes in law or in our practices. The revised policy takes effect when posted on this page.

Established: July 1, 2026